User Documentation

This section is intended for end users of the APS (Avanteam Process Suite) web solution. It brings together all the documentation needed to use the application on a daily basis, view and process records according to defined processes.

Available Articles

Getting Started Guide

• Accessing the web application - First steps to connect to APS
• Glossary - Definitions of terms used in the application

Daily Usage

Discover how to use the application's essential features on a daily basis to manage your records and business processes.

Collaborative Features

Communication

• Acknowledgments of receipt - Manage read confirmations
• Automatic notifications and alerts - Receive and manage notifications

Cross-Functional Features

• Graphic Planner - Visual planning - Visualize and plan activities
• Office module - Scan, OCR, PDF generation - Integrated office tools
• Dynamic questionnaire - Create and answer questionnaires
• Reporting and statistical extractions - Generate reports and analyses

Business Solutions

• User guides for business solutions - Overview of Best Practices

Quality Manager - GED (Quality Document Manager)

• QDM user guide - Complete QDM documentation
• QDM welcome portal - GED dashboard

Document Lifecycle

• Document lifecycle - Understanding the document cycle
• Creating a document - Create a new document
• Document revision request - Request a revision
• Document revision - Perform a revision
• Document implementation - Publish a document
• Document history - View history
• Document archiving - Archive a document

Document Distribution

• Document distribution - Distribution overview
• Internal distribution - Distribute internally
• External distribution - Distribute externally
• Paper distribution - Manage paper distribution
• Distribution with acknowledgment of receipt - Reading tracking
• Distribution with acknowledgment of receipt and evaluation - Tracking and evaluation

Distribution Campaigns

• Distribution campaigns - Campaign overview
• Create a campaign - Create a distribution campaign
• Track a campaign - Track campaign progress

Search and Organization

• Document search - Search documents
• Available filters - Use search filters
• Organize documents - Classify and organize
• Document versioning tracking - Manage versions

External Documents

• External repository documents - Overview
• Reference an external document - Add an external document
• View external documents - Access external documents
• Correspondence tables - Manage correspondences

FAQ Module

• FAQ module - Knowledge base - FAQ overview
• Create a FAQ - Create a FAQ entry
• Manage FAQs - Administer FAQs
• Search in FAQ - Find answers

Questionnaires and Evaluations

• Questionnaires and evaluations - Overview
• Create a questionnaire - Create an evaluation questionnaire
• Take a questionnaire - Answer a questionnaire
• Analyze results - View results

Advanced Features

• Advanced features - Overview
• Confidentiality management - Access control
• Watermark management - Add watermarks
• Integrations - Connections with other systems

Quality Manager - Improvement (Quality Improvement Manager)

• QIM user guide - Complete QIM documentation
• QIM welcome portal - Improvement dashboard

Action Management

• Different types of actions - Understand action types
• Manage actions - Create and administer actions
• Action tracking - Track progress
• Effectiveness evaluation - Evaluate an action
• Action closure - Close an action

Deviation Management

• Declare a deviation - Create a deviation declaration
• Analyze causes and impact of deviation - Analyze the deviation
• Declare an action plan - Create a corrective action plan
• Track a deviation - Track progress
• Close a deviation - Close a deviation

Complaint Management

• Declare a complaint - Create a complaint
• Analyze causes and impact of complaint - Analyze the complaint
• Handle complaint through action plan - Action plan
• Track a complaint - Track progress
• Close a complaint - Close a complaint

Audit Management

• Audit plan - Plan an audit
• Conduct an audit - Conduct an audit
• Conduct audit - Questionnaire association - Use questionnaires
• Declaration and publication of findings - Document findings
• Declare an action plan - Post-audit action plan
• Generate an audit report - Create the report
• Close an audit - Close an audit

Change Control Management

• Declare a change control - Create a change request
• Evaluate a change control - Evaluate the change
• Perform impact analysis - Analyze impact
• Declare an action plan - Implementation action plan
• Track a change control - Track progress
• Close a change control - Close a change

Other Features

• Conduct a review - Perform a process review
• Reporting - Generate improvement reports
• Track stakeholders - Manage stakeholders
• Track an indicator - Track KPIs

Quality Manager - Risk (Risk Manager)

• RM user guide - Complete Risk Manager documentation
• Manage a risk catalog - Catalog administration

Risk Management

• Declare a risk - Create a risk declaration
• Rate a risk - Assess criticality
• Monitor and control a risk - Continuous monitoring
• Implement an action plan - Mitigation actions
• Track a risk - Track evolution
• Distribute and close a risk - Communicate and close

Opportunity Management

• Declare an opportunity - Create an opportunity
• Rate an opportunity - Assess potential
• Monitor an opportunity - Continuous monitoring
• Implement an action plan - Seizing actions
• Track an opportunity - Track progress
• Close an opportunity - Close an opportunity

SWOT Analysis

• Generate a SWOT - Create a SWOT analysis
• Identify weaknesses - Weakness analysis

Other Business Solutions

• Contract Manager user guide - Contract management
• GDPR Manager user guide - GDPR compliance
• HSE Manager user guide - Health, Safety, Environment

Overview

As a user of the APS web solution, you use the application daily to:

• View and process your records: Access information that concerns you, create new records and track their processing
• Participate in business processes: Collaborate with colleagues via automated workflows, receive notifications and manage your tasks
• Use collaborative features: Communicate via acknowledgments of receipt, notifications and alerts
• Benefit from cross-functional tools: Use visual planning, office tools, questionnaires and reporting
• Work with business solutions: Depending on your business sector, use deployed Best Practices (GED, continuous improvement, risk management, contracts, GDPR, HSE)

Recommended Reading Order

For optimal handling of the APS application, we recommend following this order:

1. Start with the getting started guide - Learn how to connect and understand the terms used (glossary)
2. Then daily usage - Discover essential features for daily work
3. Explore collaborative features - Master communication with acknowledgments of receipt and notifications
4. Discover cross-functional features - Use complementary tools (planning, office, questionnaires, reporting)
5. Finally business solutions - Focus on Best Practices deployed in your environment
   • For QDM: Understand the document lifecycle before distribution, search and advanced features
   • For QIM: Start with actions, then deviations/complaints, audits and change control
   • For Risk Manager: Master risk management before opportunities and SWOT analysis

This logic follows the natural usage path: from basics to advanced features, through daily essential tools.

Additional Resources

• Administrator Documentation - To understand application administration and configuration
• Designer Documentation - To understand application design
• Technical Documentation - For technical installation and system configuration aspects

---

sidebar_key: utilisateurs

Last updated: 2026-01-13 | APS version concerned: 26.0+