Managing FAQs

Update and manage your knowledge base.

Updating an FAQ

Managers or administrators can edit:

1. Open the FAQ
2. Click on [Request a revision] or [Create a new version]
3. Update the content
4. Submit for revalidation if necessary

See Document revision for more details on the revision process

Archiving an FAQ

Obsolete FAQs can be archived:

• Remain accessible via history
• No longer appear in standard search
• Preserved for traceability

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See also:

• Back to FAQ module
• Previous article: Creating an FAQ
• Next article: Searching in the FAQ